From Insights to Impact

The health and care sector and its workforce have endured two incredibly difficult years. As 2022 begins and the NHS begins to look to a “post pandemic world”, whatever that may mean, rebuilding and recovering from COVID-19 are obvious focusses. Technology will inevitably play a part, and the opportunity to use digital approaches to do more with the same, or even less, resource will doubtless be something that leaders embrace. Here are some predictions for the year ahead in health and care.

The Care Quality Commission (CQC) is the independent health and social care regulator for England.

If an item becomes obsolete, no longer in use or isn’t working, it’s either disposed of or sent to storage. Across DE&S, there was no set process to monitor and manage the disposal risk of these items. It was only being done at team level, tracked over non-interfaced electronic systems, local spreadsheets and paper-based registers.

Systems could not be linked. Confidence in the disposal process could not be recorded or understood.

The MOD holds an enormous amount of unstructured text data. One of the barriers to using standard models to gain insights from this data is the extensive use of bespoke acronyms: there are more than 21k acronyms commonly in use across the MOD, with some of them representing up to 17 different meanings. This complexity means creating a straightforward acronym dictionary was impossible. They needed a tailored solution to recognise and retrieve the long explanation of acronyms in text.

In the age of information warfare, Strategic Command plays a key role in the MOD, working across land, sea, air, space and cyber domains. In 2020, Methods Analytics began working with DDS to create an Artificial Intelligence Centre of Expertise (AI CoE). Our first project: develop an NLP solution to improve data validation for the compiling and reporting of the MOD health and safety annual statistics.

It helps people to live more independent, healthier lives for longer. The DHSH required a new Medical Examiners platform to collect, secure, search and analyse person-identifiable data on all deaths in the NHS in England and Wales. Part of long-term plans to reform how death certifications work.

To support the Abu Dhabi Vision 2030 – a long-term plan to help transform the emirate’s economy – the DoH require a quality framework that will allow monitoring and feedback across the healthcare sector. This new solution will help to set a new standard for the quality and efficiency of care; while an evidence base will support regulatory function and financial allocation.

They look after more than 49 million driver records and more than 40 million vehicle records. They collect around £7bn a year in vehicle excise duty (VED). Their goal is to get the right drivers and vehicles on the road, as simply and safely as possible.

The council employs over 2000 staff who work to prioritise improving infrastructure and housing to support a growing, low-carbon economy; offer education opportunities that lead to the right skills and the right jobs in the right places; ensure clean and safe streets; improve public spaces and local culture; and helps people to help themselves, while always protecting the most vulnerable children and adult. As part of its pledge to compete at the forefront of digital innovation with a commitment to using
technology for positive change, the council wanted to improve organisational data management enabling it to more effectively use its data, lower costs and support new services.