The Care Quality Commission (CQC) is the independent health and social care regulator for England.
After completing a successful Discovery project for them, we were asked to provide a Proof of Concept (PoC) for machine learning fed by their regular monitoring data. We were to explore and support the case for investing in a full system. The system needed to help sift, present and link information to support decision making.
Case Studies, Video
University Hospital Leicester transforms complaints handling process
May 16th 2023
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Case Studies
Disposal Management - Defence Equipment and Support (DE&S)
February 24th 2022
If an item becomes obsolete, no longer in use or isn’t working, it’s either disposed of or sent to storage. Across DE&S, there was no set process to monitor and manage the disposal risk of these items. It was only being done at team level, tracked over non-interfaced electronic systems, local spreadsheets and paper-based registers.
Systems could not be linked. Confidence in the disposal process could not be recorded or understood.
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Case Studies
Defence Digital Service Centre of Expertise
February 24th 2022
The MOD holds an enormous amount of unstructured text data. One of the barriers to using standard models to gain insights from this data is the extensive use of bespoke acronyms: there are more than 21k acronyms commonly in use across the MOD, with some of them representing up to 17 different meanings. This complexity means creating a straightforward acronym dictionary was impossible. They needed a tailored solution to recognise and retrieve the long explanation of acronyms in text.
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Healthcare
Government
Defence
